Customer Satisfaction Telephone Survey

No telephone survey project is too small or too big for us.

Customer Satisfaction Telephone Survey
Businesses know it is easier to keep clients than to get new ones. If you can’t keep your current clients satisfied, it would be pointless to get new clients, and plainly speaking - it’s downhill from there.

Business Beanstalk is frequently commissioned to give an unbiased third party evaluation of the client’s customer satisfaction ratings. We professionally call the client’s customer base and ask them in plain speak how their overall experience was in using the client’s product or service.

Questions range from multiple choice, to Likert scale and even open-ended questions. The data is then collected, analyzed, and presented to the client in an easily understandable and customizable report.

Business Beanstalk's Telemarketing Service Advantage:

• Decades of experience in completing phone surveys for leading companies of various industries
• Quick delivery of survey results at optimal cost.
• Comprehensive and detailed data reporting and the option of data interpretation services.We can present raw data in CSV, EXCEL, or SPSS. If you need the results in a specific format, all you need to do is email us and we will duplicate it.
• Business Beanstalk is fully capable of launching an outbound survey program of any size given short notice.
• Availability of Business Beanstalk phone survey specialists.Our telephone survey agents are fluent in American English and Tagalog (Filipino). Mandarin and Spanish speaking agents are available from time to time.

• Business Beanstalk Telemarketing Survey experts are trained to capture the required data completely (more “Complete Capture” surveys submitted to the client).
• Immediate feedback.
• Customizable and flexible survey programs.
• Federal DNC (Do Not Call) List does not apply to outbound surveys.